Exclusive Holiday Offers to
Rejuvenate & Glow

Frequently Asked Questions

Choose a topic:

What IV Drips do you offer?
What is IV Therapy?

IV is an abbreviation for intravenous. It refers to a method of administering saline solution fluids, vitamin infusions or nutrients directly into your bloodstream for maximum absorption using a needle or small tube inserted into the vein.

How much does IV Drip Therapy cost?

Find a Restore studio near you for exact pricing and Membership options.

For all active Members: A $30 up-charge will be added to Universal Membership IV appointments in California Studios for all visiting Members.

Are there any potential side effects of IV Drip Therapy?

Side effects are rare and usually limited to local irritation and swelling of the insertion area. The most common sensations are heat and flushing (from magnesium). Your medical history and concerns should be shared during your Telemed call.

Is IV Drip Therapy safe?

For healthy adults, intravenous therapy is generally considered safe and effective. However, it can cause side effects. Please discuss concerns with your healthcare provider before receiving IV infusions.

What is the typical duration of an IV Drip Therapy session?

IV infusions typically take between 60-90 minutes.

When should I get IV Drip Therapy?

There are many reasons to get an IV Drip. Many clients get IV infusions before they travel to help boost their immunity. Some clients like to schedule their IV vitamin therapy after an Infrared Sauna session to help replenish their hydration and essential nutrients after sweating. Depending on your goals and with the help of expert guidance, you can choose potent vitamin infusions packed with ingredients that can help improve your skin's youthful glow, enhance your athletic performance and recovery and increase your energy.

What are some commonly used ingredients in IV Drip Therapy?

While ingredients vary by studio, clients will likely find immune-boosting Vitamin C, energy-boosting B Complex, antioxidants like Glutathione and a variety of essential minerals. No matter your goal, this therapy can help restore your body with critical nutrients to help you perform at your best.

What is IV Drip Therapy like?

IV vitamin therapy or IV hydration therapy is a relaxing, 60-90 minute experience that may leave you feeling energized, hydrated and ready to take on your next challenge.

How much does Red Light Therapy cost?

Find a Restore near you for exact pricing.

Is Red Light Therapy covered by insurance?

While some dermatology visits are covered by insurance, unfortunately, Red Light Therapy at Restore is not covered by insurance companies at this time.

Are there any potential side effects of Red Light Therapy?

There are a few risks associated with Red Light Therapy. Typically, negative side effects (which are rare) are due to misuse of at-home products or prolonged exposure to Red Light Therapy which can cause tissue and cell damage and burns to the skin. It’s vital to follow directions when using Red Light Therapy and talk to your doctor to discuss the potential benefits and side effects before starting treatment.

What are the before and after Red Light Therapy benefits?

Red Light Therapy has been shown to be beneficial for improved energy, sleep, bone recovery, pain reduction and inflammation. As more studies are published, newer applications for its intended use continue to arise. Just a few years ago, the benefits of red and near-infrared light were shown to influence the gut microbiome and increase collagen production. And now, Red Light Therapy has been linked to eye health in those 40 and older. Other studies show that Red Light Therapy may benefit the face and skin by increasing collagen production, circulation and cell damage. This therapy may also help rejuvenate the skin by reducing fine lines and wrinkles and improving facial texture. In addition to skin health such as improving acne, Red Light Therapy can also improve wound healing. When it comes to hair growth and alopecia, a small study showed participants who were exposed to red light saw improved hair density than those participants who did not receive Red Light Therapy.

Is Red Light Therapy safe?

Yes. Red Light Therapy uses very low levels of heat that do not hurt or burn the skin. Unlike tanning booths, Red Light Therapy won’t expose skin to damaging UV rays. Like other therapies at Restore, this therapy can be an effective tool when used consistently with professional equipment and expert guidance.

How much does Cryotherapy cost?

Whole Body Cryotherapy prices vary by location. Explore our wide range of Memberships to get a deal on appointments, exclusive perks and a 30% discount on services, such as Skin Health—and achieve the consistency and frequency needed to harness the benefits of personalized, science-backed therapies.

What Cryotherapy chambers are used?

To help maximize your results and improve your experience, we use proprietary 2COOL and 4COOL machines—available in select studios. Learn more about our Cryotherapy chambers at your local Restore studio.

Can I use Cryotherapy for weight loss?

An effective weight loss strategy involves a holistic healthy lifestyle with regular exercise, optimized nutrition and adequate rest. Cold therapy can help your body recover and enhance its natural healing abilities which can be used as a complementary tactic to your weight goals.

Is Cryotherapy effective?

Cold therapy has been used for thousands of years for its therapeutic benefits, and Cryotherapy treatments may improve your symptoms with consistent use.

Is Cryotherapy safe?

Generally, cold therapy is viewed as a safe way to improve pain and inflammation, though it’s important to speak with your doctor or a trusted healthcare professional before adding Cryotherapy to your wellness routine.

How does Cryotherapy work?

One form of Cryotherapy treatment we offer at Restore is Whole Body Cryotherapy. This service exposes the entire body to sub-zero temperatures inside of a chamber for up to 3 minutes. As the body is exposed to these freezing temperatures, it enacts a natural fight or flight response that constricts blood vessels to restrict blood away from the extremities. This redirection causes your body to move blood toward the core, protecting your organs. During this process, the body increases its levels of oxygen and certain proteins that can decrease swelling. When you exit the chamber and return to normal room temperature, this oxygen-rich blood moves back through the body. This service is one of many ways that Restore utilizes controlled, natural stressors to increase your body’s resilience and thereby shape human health.

What is a Cryotherapy session Like?

Not sure what to expect when you visit us for your Cryotherapy appointment? After you complete a simple medical waiver you’ll head to a private changing room. Our Cryotherapy chamber uses sub-zero temperatures to deliver cold therapy, so you’ll need to protect certain parts of your body from the cold! We’ll provide you with a hat, socks, slippers and gloves to use during your session. Some people simply wear their shorts or other workout clothes, but we’ll provide you with a robe if you prefer a little extra coverage.

Once you’ve changed into your protective gear, you’ll head back to our proprietary chamber. You can select some music to pump you up, then you’ll enter the chamber where you’ll stay for up to 3 minutes.

Not sure you can make it the full session? No worries! A healthy Cryotherapy practice may be something you work your way up to, gradually increasing the time you’re able to spend in the chamber each visit. In general, it will feel like standing outside on a very cold winter day!

After you get out, you’ll feel energized, and alert and may even experience a bit of a mood boost.

How much does Compression therapy cost?

Find a Restore near you for exact pricing and membership options.

Who should use Compression therapy?

While many professional athletes and teams use Compression therapy, it’s becoming more popular with the general public. There are many devices on the market that offer Compression therapy at home. However, Restore offers cutting-edge Compression therapy sessions that utilize the Normatec Pulse 2.0 Technology system. Whether you’re an elite athlete, a beginner, or someone somewhere in between, you can optimize your health and recovery time with Compression therapy at a Restore Studio near you.

How does Compression work?

Compression can be an effective way to improve your overall circulation and blood flow. Compression works by adding controlled, dynamic pressure to areas where flow may be slightly restricted. This means that compression can help you to loosen venous pressure and may aid the body in moving blood toward the heart. Compression can be particularly helpful to massage and loosen stiff muscles and joints after a long run or tough workout. This is because compression may help lactic acids and other build-up in bodily tissues release and be carried through the body. Compression can help to process these wastes, thereby speeding up the time it takes your muscles to recover.

What is a Compression session like?

Not sure what to expect from your Compression session at Restore? Compression is a relaxing experience that may feel quite similar to a massage. After completing a simple waiver, our expert staff will have you lie down on one of our comfortable lounge chairs and put our Normatec Compression boots on your legs. Our Compression boots are comfortable, flexible devices that cover your foot all the way up to over your knee. During your session, you can lay back and relax while the boots gradually fill with pressurized air and then empty out. The result is a light, controlled pressure on your extremities. You can also choose to place the Compression sleeves on your arms. With our compression session, you’re in control! You can choose the level of pressure you prefer and the time you’d like to spend enjoying compression.

Can I listen to music in the Infrared Sauna?

Yes, the Infrared Sauna at Restore allows you to connect to Bluetooth and listen to music or a podcast through the speakers.

How long should I stay in the Infrared Sauna?

Most Infrared Sauna sessions are 30-45 minutes, depending on your tolerance and desired outcome. You can start with shorter sessions and gradually increase your time to maximize the benefits.

What should I wear during an Infrared Sauna session?

Wear loose, comfortable clothing, preferably made from natural fabrics, and avoid wearing jewelry or anything that might restrict circulation.

Is Infrared Sauna Therapy safe?

In general, this therapy is safe for healthy adults. However, pregnant women, children, individuals with certain medical conditions and those on specific medications should consult their healthcare professional before using any type of sauna.

What does an Infrared Sauna feel like?

You should feel radiant but gentle heat waves. These waves should slowly heat your body from the inside out and cause you to sweat without getting overheated.

How can I enhance my NAD+ IV Drip Therapy results?

You can boost the benefits of your NAD+ IV Drip Therapy sessions by pairing them with additional Restore therapies and services, like Red Light Therapy and IV Drip Therapy.

Red Light Therapy involves using low levels of red or near red light to penetrate deep into the skin, where it’s absorbed and used by cells to help promote energy and healing—especially in the mitochondria, which can be negatively affected by a decrease in NAD throughout the body. 

Similar to the NAD+ IV Drip, our traditional IV Drip Therapy also uses an IV to administer nutrients directly into your bloodstream. But instead of NAD, we infuse a liter of fluids with an extensive menu of essential vitamins, nutrients, minerals and amino acids to help boost hydration, healing, energy and immunity. Our experts work with you to customize a blend that addresses your specific health and wellness goals, whether that’s immune-boosting Vitamin C, energy-boosting B Complex or a blend created to combat the effects of aging.

What happens when NAD+ levels are low?

As NAD+ levels decrease with age, this can lead to reduced DNA repair, cellular stress response and regulation of energy metabolism. Increasing your NAD levels may help prevent some age-related conditions and diseases while also increasing energy production and healthy metabolic functioning.

How can I enhance my NAD+ IM Shot results?

Along with a complimentary Cryotherapy session to prepare for your NAD+ IM Shot, you can also boost the benefits of your NAD+ IM Shot with one of our other IM Shots. The ingredients you choose for your IM Shots can address your specific health and wellness goals—whether that’s boosting your natural defense systems, maximizing physical performance or regaining focus—and introduce maximum nutrients to your body in a minimal amount of time.

What is the goal of NAD+ IM Shot Therapy?

The quickest way to receive your NAD+ supplementation is with IM Shots. Essential for hundreds of metabolic processes in your body, NAD+ can help create energy, break down the food you eat and remove cellular waste.

Compared to NAD+ IV Drips, NAD+ IM Shots offer the same benefits in a fraction of the time.  

Who benefits from NAD+ IM Shots?

Similar to NAD+ IV Drip Therapy, healthy adults interested in boosting cellular health and anti-aging interventions are good candidates for NAD+ IM Shots. You can receive NAD+ IM Shots up to 8 times every month or one dose every week, depending on your preference and schedule.

What is the goal of NAD+ IV Drip Therapy?

The main goal of NAD+ IV Drip Therapy is to help the body clean house of cellular components that may be damaged. This can help reset the baseline of cellular health. The first phase of your NAD+ IV Drip Therapy will involve loading doses which take place in 4-6 sessions. After your loading doses, you’ll receive monthly maintenance sessions of NAD+.

Who benefits from NAD+ IV Drip Therapy?

NAD+ infusions may increase the levels of NAD+ to help with the symptoms of aging caused by the body’s decline in NAD. In general, healthy adults may or may not notice a big change in how they immediately feel, though the reparative benefit from an NAD+ IV Drip can be an overall boost for your system.

Are there benefits to Vitamin D injections?

Restore offers IM Shots that include Vitamin D, which plays a critical role in a variety of functions throughout the body. Vitamin D helps promote healthy teeth and bones by aiding in calcium absorption, supports healthy immune function and can improve both mood and energy levels.

What are the benefits of B Complex and Vitamin B12 injections?

At Restore, we offer B Complex and Vitamin B12 IV Drips and IM Shots. B Complex Vitamins support healthy functioning of the nervous system and brain and can also help increase energy levels, mental clarity and exercise performance. Vitamin B12 plays a crucial role in the production of  DNA, the functioning of the brain and nervous system, red blood cell formation and enhancing energy metabolism from fats and carbohydrates. It’s also been found to help combat fatigue, aid in male fertility and positively influence emotional and mental energy, concentration and memory function.

Are IM Shots safe?

Regardless of the specific injection or IV Drip you receive, we ensure that only ingredients meeting the highest standards of safety and efficacy are used, chosen through rigorous medical safety protocols and a partnership with personalized medication experts. Only using quality ingredients reduces the risk of possible adverse reactions and negative impacts on health.

Do Vitamin B12 Shots work?

At Restore, we offer Vitamin B12 and B Complex IV Drips and Intramuscular (IM) Shots. Both of these vitamins may help enhance your mood while alleviating fatigue and stress. These essential nutrients not only boost overall vitality but also promote a healthy libido.

Can Vitamin B12 Shots help you lose weight?

Vitamin B12 plays a crucial role in brain and nervous system function, supporting skin health, enhancing energy metabolism from fats and carbohydrates, improving oxygen update, fostering nerve growth and development for enhanced communication between nerve cells and optimizing adrenal function. Supplementing B12 through an IV Drip or IM Shot may also positively influence emotional and mental energy, concentration, memory function and male fertility. Incorporating IM Shots and IV Drips with ingredients such as B12 and B Complex, as well as others, may help boost metabolism and aid in weight loss.

Which Intramuscular (IM) Shots are offered at Restore?

Ingredients vary by studio. Some popular IM injections include an Amino Blend Shot featuring Arginine which has been shown to improve athletic performance. Other popular shots include immune-boosting Vitamin D, Vitamin B for energy and Glutathione for detoxification. Restore medical professionals can collaborate closely with you to tailor nutrients for your body and goals.

What’s an IM Shot, and what are the benefits?

An IM Shot is an easy way to get the vitamins and minerals your body needs to help you feel your best. Because intramuscular injections are administered directly into muscle tissue, the nutrients are gradually absorbed into the bloodstream, increasing their bioavailability. IM Shots can be more effective than ingesting vitamins and supplements orally since shots bypass the first-pass metabolism which can make the oral supplement less effective. Benefits vary depending on the nutrients you choose. Restore offers a wide range of IM injection ingredients that may help the body boost natural defense systems, maximize physical performance, regain focus, manage a healthy weight and support the function of joints and muscles.

What’s the difference between IM Shots and IV Drips?

Restore’s Intramuscular (IM) Shots and IV Drips both deliver essential vitamins and minerals directly to your body. However, the administration and time it takes to complete each service differ. For IM Shots, vitamins and minerals are injected directly into the muscle tissue where they’re gradually absorbed into the bloodstream. This process only takes around five minutes. During an IV (intravenous) Drip, a small catheter is inserted into the vein. Vitamins and minerals, along with a liter of saline (for hydration), are delivered directly into your bloodstream for 60-90 minutes, depending on the IV Drip ingredients.

Is Niagen (NR) safe?

Yes, Niagen (NR) is generally considered safe. In the first study conducted by Chromadex to clinically evaluate NR IV, acute intravenous infusions of 500 mg NR were safe in the study participants with no attributable adverse events and only minor and transient infusion-related experiences.

What are the benefits of Niagen (NR)?

Once NR is converted into NAD+, NAD+ plays a vital role in various cellular processes, including improved energy production, DNA repair, cellular health, metabolism and cognition.

What is Niagen (NR)?

Niagen is a powerful, patented, pharmaceutical-grade form of NR (nicotinamide riboside), and it’s the most efficient and superior precursor to nicotinamide adenine dinucleotide (NAD+) available on the market.

How long do the effects of Hyperbaric Oxygen Therapy last?

The effects of Mild Hyperbaric Oxygen Therapy (mHbOT) can vary depending on several factors, including your initial condition, the number of sessions you receive and your specific goals for treatment. Generally, you can anticipate feeling immediate and long-term effects from increased oxygenation in the mHbOT chamber. Immediate effects include feeling relaxed and improved sleep quality following your session. Long-term effects may include wound healing, improved immune system functioning and neurological improvements.

How will I feel during Mild Hyperbaric Oxygen Therapy?

While you’re inside the Mild Hyperbaric Oxygen Therapy chamber, you may also experience a feeling of relaxation, and your ears may pop. After your session, you may feel relaxed, alert or well-rested. That night, you may even sleep more deeply. Consistency is key. The more you use our Mild Hyperbaric Oxygen Therapy chamber, the better your body may feel.

How do I prepare for my first Mild Hyperbaric Oxygen Therapy session?

As a new medical client, you’ll complete a simple waiver and health history form that will be emailed to you ahead of your appointment. If you don't get the chance to fill them out beforehand, please arrive early to fill out the forms at your studio. A Restore Wellness expert will take your vital signs before a quick Telemedicine visit with a medical provider. We'll discuss your medical history to understand how Mild Hyperbaric Oxygen Therapy can help you on your unique wellness journey.

If you are experiencing congestion or sinus/ear issues, please wait until your symptoms subside before trying Mild Hyperbaric Oxygen Therapy. If you see a specialist such as an oncologist, neurologist, cardiologist or pulmonologist—or are currently under care for a health issue or surgery—you will likely need to seek medical clearance from your provider before your appointment at Restore. You may print the applicable form, which will be completed by your provider: Medical Clearance Form or Oncology Clearance Form.

Do I still need a primary care doctor with this Program?

The Performance Medicine Program is not meant to replace your annual preventative doctor visits with your primary care doctor, OB/GYN, ophthalmologist, dentist, and other recommended healthcare specialists. This monthly Program is a personalized, preventative treatment plan to help avoid illness, injury and physical and cognitive decline.

Will my insurance cover this Program?

The Performance Medicine Program was designed as a solution to the limitations of traditional healthcare which operates as sick care and provides treatment when clients are experiencing illness, disease or injury. Our goal is to provide a personalized, preventative approach to enhance your vitality, longevity and quality of life without insurance.

Who are the Nurse Practitioners?

The Nurse Practitioners are certified with deep clinical expertise and are a part of the Austin Cryo Ventures PLLC (“Practice”). The Practice is owned by Dr. Jonathan Hemmert. All medical services are provided by the Practice under the supervision of Dr. Hemmert and other qualified physicians and nurse practitioners.

How much is the Program?

Monthly price varies based on studio location. Prescription treatment, if eligible, are additional. Book an appointment to learn more!

What prescription therapies do you offer?

We currently offer the active ingredients in FDA-approved medications such as Semaglutide, the active ingredient in FDA-approved drugs such as Novo Nordisk's Wegovy® and Ozempic® & tirzepatide, the active ingredient in FDA-approved drugs such as Eli Lily's Mounjaro® and Zepbound®. Over time, we will expand our selection of advanced prescription peptides as more medications become approved and available.

How can I maintain the results of a Jan Marini Luminate® Facial?

For optimal results, it is best to pair your service with the right home care. Your Skin Health expert can help curate the best home care routine personalized to your skin to help optimize and maintain your results.

What should I avoid before and after a Jan Marini Luminate® Facial? How can I maintain the results of a Jan Marini Luminate® Facial?

Prior to your service, clients should avoid excessive sun exposure and waxing or depilatory creams (6 days prior). Post-treatment, clients should avoid extreme heat and sun exposure without appropriate sun protection.

Are there any side effects or risks associated with the Jan Marini Luminate® Facial?

No side effects or risks are associated with this facial. 

Can you wear makeup after a Jan Marini Luminate® Facial?

Clients can wear makeup, but we recommend waiting 2 hours before applying a full face of makeup and making sure you are using clean brushes, sponges and application accessories.

Who is a good candidate for the Jan Marini Luminate® Facial?

This facial is great for clients looking to brighten their skin and improve hyperpigmentation and redness.

Is the Jan Marini Luminate® Facial safe for all skin types?

Yes, this facial is safe for all skin types. 

Am I a good candidate for a Jan Marini Glycolic Resurfacing Peel?

The Jan Marini Glycolic Peels are good for all skin types and concerns. Your Skin Health expert will conduct an assessment during your free consultation to determine if you have any contraindications for peels or other services at Restore Hyper Wellness.

Can I go to the gym or workout after the Jan Marini Glycolic Resurfacing Peel?

It is recommended to suspend workouts until the following day after peel application.

Can I continue to use all of my home skincare after the Jan Marini Glycolic Resurfacing Peel?

It is recommended to suspend use of resurfacing acids, retinol, scrubs or brushes for a minimum of 24 hours after the peel.

Will I feel a burning sensation while the Jan Marini Glycolic Resurfacing Peel is on?

An initial mild tingling or stinging sensation is normal but not felt by everyone.

Will I experience any peeling from the Marini Glycolic Resurfacing Peels?

While someone might experience very minimal flaking after the peel, most people do not experience any flaking or peeling. The Jan Marini Glycolic Resurfacing Peels are considered no-downtime peels.

What results can I expect from a Jan Marini Luminate Facial

Our facials utilize professional-grade ingredients to deeply hydrate and revitalize your skin. Regular facials can dramatically boost the effectiveness of your overall skincare routine, including at-home products, helping you see faster and more noticeable improvements. Your licensed provider will tailor a Skin Health plan to address your specific needs to help reduce the appearance of texture, fine lines, wrinkles, acne, redness, discoloration and more.

What kind of results can I expect from a Jan Marini Retinol Plus Facial?

Our facials utilize professional-grade ingredients designed to deeply hydrate and rejuvenate your skin. Consistent facial treatments can deliver more noticeable results faster compared to at-home skincare alone. Your licensed provider will collaborate with you to choose the best facial for your needs to help address concerns like texture, fine lines, wrinkles, acne, redness, discoloration and more.

How frequently should I get Jan Marini Retinol Plus Facials?

This varies based on your skin type and individual goals. Schedule a complimentary consultation with our licensed Skin Health experts to create a customized plan tailored to your need.

Who should get a Jan Marini Proteolytic Enzyme Facial?

Most adults are eligible to receive a facial service, but everyone's skin is unique. If you have any allergies or questions about your upcoming service, make your licensed and trained Skin Health expert aware.

What can I expect from a Jan Marini Proteolytic Enzyme facial?

Your facial experience will be a relaxing and rejuvenating experience that delivers results across multiple skin concerns. On the day of treatment, your licensed professional will determine your top skin goals and work with you to create a customized plan. Upon completion of the service, your skin will appear brighter, smoother and more hydrated. For the best results, book a series of customized appointments.

What does the Hydrafacial Keravive Scalp Treatment cycle look like long term?

The Keravive treatment was developed based on the body’s natural hair growth cycles, which typically occur every 6 months. We recommend Keravive treatment every month for 3-6 months in conjunction with the Keravive peptide take-gome spray for daily use. As with all treatments, results vary.

What should I expect the Hydrafacial Keravive Scalp Treatment to feel like?

The treatment is pain–free, gentle and relaxing. You will feel some suction on your scalp and a cooling sensation from the solutions that are administered during the treatment.

Can I receive the Hydrafacial Keravive Scalp Treatment and/or use the spray if I have bonded, or tape-in extensions, braids or locs?

Yes, the Keravive treatment and take–home spray can be used on clients with bonded or taped–in hair extensions, braids or locs.

Can I receive the Hydrafacial Keravive Scalp Treatment and/or use the spray if I have color–treated hair?

Clients with color-treated hair can receive Keravive treatment and use the take–home spray without affecting color or dyes.

How soon can I wash my hair after Hydrafacial Keravive Scalp Treatment or after using the spray?

For best results, it is recommended that you wait at least 6–12 hours before washing your hair.

Can you get a Hydrafacial™ while pregnant?

It is important for clients to inform their Skin Health experts if they are pregnant or planning to conceive. Certain products and systems may not be suitable for use during pregnancy. Hydrafacial™ is generally considered safe for pregnant women, although it may be necessary to modify the specific serums or acids used to ensure total safety. Always consult your doctor before getting any treatments while pregnant.

How much does a Hydrafacial™ cost?

The cost of a Hydrafacial™ will vary depending on whether you choose the 30-, 60-, or 90-minute options offered at your local Restore studio.

Is the Hydrafacial™ worth it?

A Hydrafacial™ is different from traditional facials because it uses Vortex-Fusion® Technology, which exfoliates the skin while infusing it with potent serums. They are great for multiple skin conditions, such as dry skin, fine lines, wrinkles, sun damage and acne. In fact, according to the Journal of Clinical and Aesthetic Dermatology, more than 80% of participants and observers in a 12-week study using Hydrafacial™ reported an improvement in skin after a series of Hydrafacial treatments.

How long does a Hydrafacial™ last?

At Restore, we offer three different options to fit your schedule and skincare needs. You can choose from a 30-minute Signature Hydrafacial™, a 60-minute Premium Hydrafacial™ or a 90-minute Platinum Hydrafacial™ with one add-on and Red Light Therapy to boost the benefits.

What is a Hydrafacial™?

A Hydrafacial™ is a popular, non-invasive facial treatment administered by an esthetician. It is known for its ability to deeply cleanse, exfoliate, extract and hydrate the skin. It’s a great addition to existing skincare routines, especially for those who are experiencing acne, dry skin, wrinkles, fine lines or sun damage.

What are the benefits of a Hydrafacial™?

Our Hydrafacial is a simple and relaxing way to help regain your youthful glow and boost your complexion. Whether you’re looking for an anti-aging solution as part of your regular beauty and skin health routine or want to combat the dullness of winter skin—our Skin Health experts have got you covered. Hydrafacial can help those who want to increase the tightness and firmness of their complexion, and it can even help the body to increase skin clarity and address blemishes or discoloration.

What are the steps of a Hydrafacial™?

Our Hydrafacial service combines the expertise of our Skin Health experts with state-of-the-art Vortex-Fusion® technology to help you achieve optimal skin health. We start by cleansing and exfoliating, which removes the top layer of dead skin cells and exposes healthy skin below. Next, we perform painless extractions to unclog your pores and rid your skin of impurities. Finally, we replenish and hydrate your skin with nourishing antioxidant peptides. Our Premium Hydrafacial ends with a facial Red Light Therapy session. Our Platinum Hydrafacial helps the body promote lymphatic drainage and includes a facial Red Light Therapy session and a Local Cryo facial.

What type of exfoliation is included in the HydroPeptide HydroGlow Skin Brightening Facial?

This facial includes a layered peel for optimal results and skin-brightening benefits. The first layer consists of a physical exfoliant providing the benefits of a gentle microdermabrasion treatment along with instant brightening effects. The second layer is a mild chemical exfoliant that gently encourages cell turnover while instantly addressing fine lines and wrinkles, stimulating the production of collagen to help produce a plumper appearance to the skin.

Can you go in the sun after receiving the HydroPeptide HydroGlow Skin Brightening Facial?

We recommend wearing a mineral SPF 30 or higher to help protect your skin from harmful UVA and UVB rays. HydroPeptide’s Solar Dew SPF 30 is a great product to help protect your skin from the sun and free radical damage.

How does the HydroPeptide HydroGlow Skin Brightening Facial target hyperpigmentation?

A high, potent dosage of 87% Vitamin C in the mask helps inhibit melanin production and has been shown to help fade existing pigmentation while stimulating collagen production.

Why are peptides effective in facial treatments?

Peptides are the most effective signaling molecules for topical skin care. Essential for the production of collagen, a protein that provides strength and elasticity to the skin, they also help reduce inflammation which can result in a weakened skin barrier and visible aging concerns.

What do the devices in the HydroPeptide Custom Facial do?

DERAMFLASH LUXE+

Sonic Technology safely + gently exfoliates dead skin cells and removes peach fuzz to help achieve perfectly smooth skin.

DERMAPORE+

Extract Mode: Boosted ultrasonic speed and next-generation ionic technology easily and painlessly extract dirt, oil and blackheads. 

Infuse Mode: Gentle ultrasonic vibrations act like a micro-massage, and ionic technology infuses the active ingredients in serums deeper into your skin.

How does the HydroPeptide Custom Facial target fine lines and wrinkles?

This facial features HydroPeptide’s best-selling serum that uses three unique peptide complexes designed to help relax muscle contractions that cause fine lines and wrinkles. It is also infused with peptide complexes that assist in improving structural integrity to fight against

skin sagging and encourage a firmer, plumper appearance.

Why is triluronic acid effective in facial treatments?

Water accounts for over 50% of our bodies, including skin cells. By incorporating three different molecular weights of hyaluronic acid, we’re ensuring skin is hydrated at multiple layers for visible plumpness and long-term reparative benefits beneath the surface.

What is cryo facial massage?

The cryoglobes will create a cooling and calming contrast therapy, while also encouraging fluid drainage and enhanced circulation in the face, neck and decollete. Cryo massage helps reduce puffiness, inflammation (even from acne) and pore size while boosting vibrancy and a sculpted complexion.

What results will I see immediately after the HydroPeptide Moisture Infusion Ultra-Hydrating Facial?

Experience instantly boosted hydration and the appearance of plumper, firmer skin with sculpted cheekbones from the cryoglobes massage.

Are there any side effects or risks associated with DERMAFLASH DERMAPORE+?

There are no side effects. However, if you are pregnant or nursing, do not use DERMAPORE+ without consulting with your doctor. Do not use DERMAPORE+ if you have serious allergies, infected skin, a heart condition, a pacemaker or other electrical medical device.

Can you wear makeup after DERMAFLASH DERMAPORE+?

Yes, you can wear makeup, please wait 2 hours after your service to allow your skin to breathe.

Can I use DERMAFLASH DERMAPORE+ with any skin care products?

Yes, you can use DERMAPORE+ with any skin care products.

Who is a good candidate for the DERMAFLASH DERMAPORE+ Facial?

This service is great for someone who wants pain-free extractions to remove impurities from clogged pores.

Is DERMAFLASH DERMAPORE+ safe for all skin types?

This service is safe for most skin types, but we do not recommend this service for clients with overactive acne. The device should also not be used on skin with psoriasis, eczema, rosacea, open sores, rash, sunburn or any type of cuts or abrasions.

Does LUXE+ Sonic Dermaplaning cause stubble?

Your hair will not grow back thicker or darker. LUXE+ removes peach fuzz from the skin’s surface and does not affect the hair follicle in any way. Your peach fuzz will grow back exactly the same way it came in.

Can I use retinol after dermaplaning?

Since LUXE+ Sonic Dermaplaning gently exfoliates your skin, in addition to removing peach fuzz, it’s best to avoid strong exfoliating ingredients for 48-72 hours after your service. You can, however, use your favorite hydrating serum, cream or mask right after your service to moisturize the skin.

Can I use Vitamin C serum after dermaplaning?

Yes, clients can use Vitamin C serum after this service. 

Can you wear makeup after LUXE+ Sonic Dermaplaning?

The LUXE+ makes for a better application of your makeup but we recommend waiting 2 hours before a full application to give your skin time to breathe.

Can you use LUXE+ Sonic Dermaplaning on your upper lip?

Yes, we can use this service on clients’ upper lip.

How is LUXE+ Sonic Dermaplaning different from shaving?

Razors use a sharp blade that can be harsh on facial skin and leave you with red, irritated skin for a few days. DERMAFLASH gently removes that top layer of dull, dead skin and peach fuzz using a proprietary edge with a safety casing to protect your skin from cuts.

Can I use LUXE+ Sonic Dermaplaning with other skin care products?

Yes, you can use this service with other skin care products. The LUXE+ allows for better application of your skincare products. However, during the service, you will be working on clean, dry skin.

Is LUXE+ Sonic Dermaplaning safe for all skin types?

This service is safe for most skin types, but we do not recommend this for use over active acne. The device should also not be used on skin with psoriasis, eczema, rosacea, open sores, rash, sunburn or any type of cuts or abrasions.

Can I go out in the sun after my LUXE+ Sonic Dermaplaning service?

After a LUXE+ Sonic Dermaplaning treatment, it is recommended to avoid direct sun exposure for at least 48-72 hours. As with any exfoliating treatment, it’s essential to wear broad-spectrum SPF 30 (or higher) every day. Any type of exfoliation reveals fresh skin that’s more vulnerable to sun damage. It’s crucial to protect your skin to maintain your results.

Will my peach fuzz grow back thicker or darker after DERMAFLASH LUXE+ Sonic Dermaplaning?

It is a myth that shaving or removing hair from your face will make it grow back differently. LUXE+ was specifically created for the delicate skin on a woman’s face. LUXE+ removes the top layer of dull, dead skin cells and built-up debris, with the added benefit of peach fuzz removal. It is scientifically proven that nothing you do to the surface of your skin can change the way your hair grows. Your peach fuzz will grow back exactly the same. 

Is LUXE+ Sonic Dermaplaning beneficial for my skin? 
DERMAFLASH LUXE+ is clinically proven to reduce the appearance of fine lines, wrinkles and dark spots, and give your skin a brighter, more youthful appearance. 

Clinical results

• 100% saw an instant improvement in skin texture*

• 100% said skin looked younger**

• 100% said skin looked more even**

• 97% instantly saw brighter, more radiant skin*

• 97% had less visible fine lines + wrinkles^

*Consumer panel survey using LUXE+ 1x

**Consumer panel survey after 4 weeks

^Instrumental analysis after 4 weeks

How often should you receive DERMAFLASH LUXE+ Sonic Dermaplaning?

We recommend scheduling an appointment every 3-4 weeks to maintain results.

Why is PREP MIST® used with DERMAFLASH DERMAPORE+?

PREP MIST® has negatively charged ions that work synergistically with the positively charged ions in the DERMAPORE+ spatula. Together, they act like a magnet to draw out dirt, oil and debris from pores.

Is DERMAFLASH DERMAPORE+ beneficial for my skin?

DERMAPORE+ is clinically proven to help reduce the look of pores and give skin a clearer appearance. 


Clinical results:

•        100% said skin felt significantly cleaner + smoother*

•        97% said skin looked clearer*

•        97% said skin felt less oily* 

•        97% had a significant reduction in pore size**

•        97% had less oily skin**^

*Consumer panel survey immediately after use with PREP MIST 

**Instrumental analysis immediately after use with PREP MIST 

**^Instrumental analysis immediately after use with PREP MIST (measured area: forehead)

Will DERMAFLASH DERMAPORE+ enlarge my pores?

DERMAPORE+ is clinically proven to help reduce the look of pores. This award-winning service helps to remove dirt, oil and debris, which can stretch out the lining of the pore and make it appear larger. When that debris is removed, pores look smaller.